COVID-19

COVID-19 Updates

The health and safety of our guests and staff are our highest priority. Check back for our latest updates and policies around COVID-19. 

Health & Safety Policies 

  • Daily housekeeping provided upon request at check-in for multi-night stays
  • Rooms are disinfected with special chemical
  • After check-out all bedding including pillow zipper covers are washed
  • Regular guests here each week get the same room every week and are not rented to anyone else when possible
  • Operating at limited occupancy
  • Implemented mask policy
  • Regular disinfection of public touchpoints
  • Staff social distancing protocols
  • All visitors must report to the front desk

Amenities & Services 

What’s open as of November 9, 2020

  • Gift shop
  • Lounge

Temporarily Closed 

  • Fitness room
  • Breakfast area: Breakfast 2 Go Option available - complimentary for direct book guests only. $5 for other guests.

Cancellation & Booking Policies 

  • Cancellation Policy: 24 hours prior to arrival Sun - Thur and 72 hours Fri - Sat. Guests must be vetted prior to arrival and any positive Covid-19 case will receive free cancellation unless prepaid booking via 3rd party or 3rd party bookings.
  • Booking Policy: Guests must contact the hotel 24 - 48 hours prior to arrival for vetting purposes. All guests must have a major credit card and for safety we are no longer accepting cash or debit deposits for rooms. 

Local Area Resources 

Please note that our local area has implemented a mandatory mask policy. All guests must wear a mask upon entering the hotel and in all public spaces. Masks are not required while in your room.

Learn more about Ontario's response to COVID-19

Below are some businesses and resources that may be helpful during your stay with us.

  • Shopper's Drug Mart next door
  • Hospital 2 km away
  • Walmart, FreshCo, Food Basics and multiple fast food outlets all within walking distance